Returns Policy

Return Policy

Return Policy Exchanges Exchanges are easy! Simply enclose a copy of your invoice with your unwanted items and a note indicating exactly what you would like instead. If you are unhappy with an item for any reason, we have hundreds of items from which you can choose an exchange. Merchandise may be exchanged under the following conditions. All merchandise must be exchanged within 30 days of receipt and in the original packaging as received, unused & undamaged. The customer pays return shipping to our location. There are no additional shipping charges or restocking fees for exchanges. *Please note that there are no exchanges on hosiery items or bodystockings. Returns Please enclose a copy of your invoice with your return. * Refunds will be delayed on packages received without invoices or order numbers. Refunds are issued within one week from the date we receive your return. The balance will be credited to your charge account. We do not offer refunds on sunglasses, hosiery, bodystockings, or clearance items. (All clearance items have CLEARANCE in the title). There is no refund for shipping charges. International Sales All Customs Fees, Duties, or Tariffs are the responsibility of the customer. This applies to the original purchase and shipment and to product return shipments. Packages that are undeliverable or refused by the customer will not be refunded for shipping charges. Damaged or Defective Merchandise All damage or defective claims must be made within 5 days of receiving merchandise. Toll free: Ã 877-755-4920 Fax: 888-709-8557. Please send Returns and Exchanges to:

Mailing address:

7464 E. Tierra Buena Suite 107, Scottsdale, AZ 85260.

We accept credit cards, checks, money orders or PayPal.

We ship Monday-Friday from 8am-3pm MST. Last call for express orders to be shipped the same day is 2pm MST. Express orders include: Fedex Priority Overnight, Fedex Standard Overnight, Fedex 2-Day, and Fedex Express Saver. If you are wondering about when your express order will ship, please call with your order number ready for confirmation! All items are shipped within 72 hours. Rush delivery available on request (an additional fee may apply) For international shipping we offer US Postal Service which has delivery confirmation but no tracking numbers. Delivery times are not guaranteed and may take up to 5 weeks. More expensive and faster is FedEx International which has tracking and is guaranteed. All Shipping costs for domestic or international are shown at checkout after you have entered your shipping address and before you are asked to pay for an order.